About MacqFounded 96 years ago in Brussels, Macq is a company of experts and engineers grouped together around a single mission: innovating every day to simplify its customers’ professions. Our company is now an essential partner for Traffic and Automation-related professions because we have always earned customer trust. Macq is above all a group of experts and engineers focused on one single mission: To innovate every day in order to simplify its clients’ business.
Research and development represent 30% of our turnover!
Bachelor's degree in technical field with experience in IT or master’s in computer sciences.
Dutch or French speaker.
Fluent in English
You will be part of the integration team which is providing 1st or 2nd line user support for our technology. You will analyse incidents, problems & service requests. You will lead installations and upgrades of the MACQ technology. You will be designing the client’s installation (in collaboration with the integration team and the devOP team according to the ISO rules).
Most of the work is done remotely from our site based at Evere (Brussels).
Basic knowledge in LINUX (prompt, folder browsing, download, …).
Knowledge on disk partitioning, virtual machine.
Good knowledge of desktop and laptop hardware environments.
Basic Networking/Server administration.
Knowledge in managing packages dependencies issues in LINUX.
Able to follow an installation procedure.
Know the network rules (firewall, switches, NAT, VPN, …).
Knowledge in openSUSE, Ubuntu and CENTOS is a plus.
Communicate efficiently with the customer.
Work under pressure.
Quickly understand customer’s network, issues, related issues and problems.
Able to perform training of the Macq product.
Able to adapt the speeches for non-IT profile.
Competitive compensation package (company car, lunch voucher, laptop, phone, etc.).
Experience in a growing Belgian company on the international market.
Guided career development opportunities.
We are a company built to last
High-tech / fast growing family company since 1923, we create Smart System Solutions.
We take care of our people
And create a dynamic, fun and motivating environment. Real opportunities to evolve.
Together we create the new
And bring to market "Smart Products" using electronics and embedded computing.
A company family story
In 1923, Clément Macq, passionate about radio, founded the company and designed his first wirelessreceiver. In1968, Yvon Macq took over and designed a first generation of programmable logic controllers.François Macqsucceeded in 1997. The Smart Mobility business was born!
In the center of Europe
We are a global company with our Headquarter Brussels based - the center of Europe. In our mainbuiling youwill find 3 huge and quiet open spaces which covers 2000 square meters. We develop businessinternationallyin all continents thanks to all partnership we have built over years.
We are a global leader in creating, developing, managing and making evolve, "traffic flowsolutions"in thefields of public authorities (Smart Mobility - Low Emission Zone) | police departments(Security andprotection) | traffic engineering (data acquisition, management and analysis).
Our systems pave the way for high-performance automation and ensure a reliable flow of information. Latest technologies help to optimize processes, reduce costs significantly and increase the output in fields like: Smart Building | Detection of Persons | Nuclear power plants.
My vision of the "Macq Culture" for a Newcomer The Macq culture is based on a subtle balance between enthusiasm and pessimism. This balance changes at any time from one to the other. Pessimism can have its origins in a discussion with a colleague or a client. Enthusiasm comes from a discussion with a colleague or client... Newcomer will be surprised by the company's achievements (different and varied areas) and its ability to stand the test of time. It will also be achieved through customer loyalty. At every moment, Newcomer will have the opportunity to take control of its future and switch to the state of mind that suits it. If he chooses to solve the concrete problem that arises, he will find someone at any time to propel him towards a solution. He will also very quickly feel this freedom to realize himself within society. However, the Newcomermust at all times have its "burette" which will allow it to put oil on the moving gears! In this aquarium of engineers in all fields, it is common practice to expose that everything is complex, impossible to achieve and certainly not in time. Technicians have these genes that push them to seek the latest innovation or to develop an unfinished project so that it is rare to find the satisfaction of a finished job! He never will be! The miracle is that generally everything is possible, achievable and most often with the admiration of the customer. Looking in the mirror, on the time scale and in the calendar of technological developments, the Newcomer will find the strength to overcome the task entrusted to it and the will to take its destiny into its own hands! In short, our past leads us into the future simply by knowing that if society is still well present today, it will certainly be present tomorrow to meet the challenges it faces! Macq has always been a broth of cultures (with capital letters). From the beginning, society has been a mixture of people of different origins, languages, religions, sexes, colours. A kind of business model for The Society of Tomorrow! - Written by Clairy
"Open environment, Macq is a company on a human scale with a boss with great human qualities. There is respect for everyone. Trust is a value practiced among all. Working hours are quite flexible (important for people who come to work from far away). It is nice to work on products that are very useful for everyone. The good atmosphere among colleagues is a great motivation to continue working for Macq. Five years ago, everyone knew each other. Unfortunately, this is no longer the case now: new faces are seen every week without anyone knowing who they are (an employee? an intern? a student? a client?...) - Written by Jean-François
"At Macq we always come to work in a good mood, because of the family atmosphere among our colleagues. There is also plenty of time for relaxation, so that everyone is always energetic to work. The inner man is even taken into account in all possible natural ways. Even on more difficult and stressful days, everyone tries to do their best to achieve the best for the clients, because that's how it is and will always be: client is and will always be king! If you want a good atmosphere, then you shouldn't do anything wrong with Macq. - Written by Frieda
At Macq, we don't give up. Never. In 1923, Macq was founded by 3 students who graduated from Écam with their diplomas in hand. The following year, Clément remained alone because the other two had given up. As part of a collaboration with another company to develop our new Scada, we were summoned by the CEO to Paris to be told that the project was very interesting, that the collaboration was pleasant but that they interrupted the project in the state it was in because the budget was over budget and that we would surely understand but a service company like theirs should remain reasonable... At Macq, we are not reasonable! We are passionate! We are salmon rather than sheep. In other words, we are wary of the single thought, of the politically correct. We are original, strange. We are happy to have bees on the roof. In winter, to celebrate birthdays, we share cakes, in summer, the cakes are replaced by a glacier that comes to the parking lot to serve us good ice cream. - Written by François
"Working at Macq means working in a family environment where the values of the individual and the family remain a priority. Of course, this does not prevent the presence of technical, organizational, work and relational problems as everywhere else, but the human remains at the centre and always serves as a beacon for management. Many employees have already been able and have already shown me the kindness they have received when faced with health, family or other difficulties and often through adjustments to their work schedules that have allowed them to alleviate the problems they have encountered. I remember these former employees expressing their gratitude to Macq for the attention and scheduling they received to care for their sick or dying relatives. » - Written by Olivier
"What I appreciate about Macq is that as a small or medium-sized company, everyone knows everyone and greets each other in the morning. We're not a number or just a name. There is a human side. So, when we had the misfortune of losing one of our colleagues (unfortunately already twice and both times accidentally), it affected everyone, even the boss and even those who did not immediately collaborate with the deceased person. I just think it's a pity that as we grow up, we tend to lose that dimension a little... Even if I can hope we never lose it completely. » - Written by Myriam
“I am proud to announce that, at the moment, I’m working 10 years for Macq. During these 10 years, I have seen a company that is all the time evolving and always trying to adapt to the needs of the market we are active in. For my point of view, the best way to describe the DNA of our company, is the open and entrepreneurial approach. I always have the feeling that at Macq, every person is able to have a positive impact on the way the company works. The positive side, anyhow from my point of view, is that the company gives you a lot of responsibility and allows you to grow in all aspects and, important, to make mistakes” - Written by Injaas
"I haven't been here long, but I don't regret at all that I resigned from my former employer to come to Macq. The welcome is perfect and the integration is natural. There is a certain chaos in Macq that makes this society endearing and the people who work in it human... I heard within the walls Macq "chaos will come out of something"... it sums up Macq's optimism and positivism. Thank you for these first 3 months. » - Written by Jessica
"Macq is a real anthill in perpetual effervescence! » - Written by Michel
"Morocco. At one point a person asks another person to come and install a G3 camera in Morocco (around April). Not surprisingly, the camera does not recognize the Arabic character of the plate and its separators (but fortunately at least the Arabic numerals). After that another person asks another person to make sure that the G3 can recognize Moroccan plates. By chance, a fifth person hears this (at the café!) and arranges to retrieve the images to have them encoded by a student (end of July). Then nothing happens except that a 6th person hears 2 of the first four people complaining to a 7th person that if nothing is done for September 4th we lose all the potential of 4000 cameras in Morocco. It's August 24th... This 6th person talks to the 5th person who will talk to people 2, 4 and 7 about it and decides to ask people 8 and 9 to work hard to save the demo of September 4th. By of course shaking up their schedule... They work there during the week and of course part of the weekend. We add a 10th person for the connection with M³. An 11th to try the MMR in Morocco in M³. 100 emails are exchanged between people 5, 8 and 9 including Monday 3/9 tests. The last modification is made on 4/9 before 9am! And finally the presentation is a great success! » - Written by Alain
"If I had to describe Macq in three adjectives, it would be freedom, kindness and greed. Freedom first of all because everyone is free to make their own choices within their prerogatives. I remember Gilles telling me before I was hired: "I don't want to be a monkey code, that's why I like Macq". I agree with him! In this respect, Macq is very different from the many intellectual cemeteries that can be found in his career. Then there is kindness because Macq offers a humane and pleasant working environment. I am not talking about excessive marshmallows but about cordiality and interest in the individual, personally. Morning greetings, a friendly break at 10 a.m. and questions asked to newcomers allow you to quickly integrate. We can also say what we want to do professionally and it is rewarding. Finally, gourmet delights because there are plenty of opportunities to eat (well!)! Ice cream, cakes, barbecues, weekly fries, soup and even organic vegetables, food at Macq is serious!" - Written by Guillaume